FAQ (Frequent Questions)
FREQUENTLY ASKED QUESTIONS
❓Q: CAN I CANCEL MY ORDER?
✔️ We provide a 24 hour cancellation policy. If you wish to cancel your order and are within a 24 hour window from your time of placement, please open a request with our Return Center. You can find a link to our Return & Exchange Policy, which also contains a link to our Return Center here.
❓Q: DOES WOOFCHEWY PROVIDE A QUALITY GUARANTEE FOR ALL THE PRODUCTS BEING SOLD?
✔️ Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
❓Q: HOW DO I ORDER ON YOUR WEBSITE?
✔️ Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
❓Q: WHERE ARE YOUR PRODUCTS MADE?
✔️ We have made partnerships with Canadian, American, Asian and European manufacture to make and ship our products to customers all over the world.
❓Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?
✔️ Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.